Last Updated: [Insert Date]

Welcome to Chic Shoe Specialty Store (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website salegetoutsideshoes.com and any purchases you make through our site. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Our Fashion-Forward Commitment

At Chic Shoe Specialty Store, we’re dedicated to bringing you carefully curated footwear and accessories that blend style with comfort. Our Terms reflect our commitment to transparency and your satisfaction.

2. Website Access and Use

2.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from our store. By using our site, you represent that you meet these requirements.

2.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Conduct

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

3. Product Information

3.1 Product Descriptions

We strive to accurately display the colors, features, and details of our products. However, actual colors may vary slightly due to monitor settings, and product dimensions are approximate.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel the item or, if possible, offer a suitable alternative.

3.3 Style Advice

Our customer service team can provide sizing guidance and style recommendations. However, final selection remains your responsibility.

4. Orders and Payments

4.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send you an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Pricing Information

All prices are in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)

5.3 Shipping Areas

We ship worldwide except to some Asian countries and remote regions. International shipments may be subject to customs delays beyond our control.

5.4 Delivery Issues

If your package shows as delivered but you haven’t received it, please contact your local carrier first, then contact us at [email protected] if the issue persists.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • In original, unworn condition
  • With all tags attached
  • In original packaging (shoe boxes and dust bags)
  • Accompanied by the original receipt

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Insoles (unless defective)
  • Customized or special-order items marked “final sale”

6.3 Return Process

To initiate a return:

  1. Email us at [email protected] within 15 days
  2. Wait for our return authorization
  3. Ship items to our Dallas facility using a trackable method

Note: Customers are responsible for return shipping costs unless the return is due to our error. International customers are responsible for any customs fees on returns.

6.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to our error.

6.5 Exchanges

For size or color exchanges:

  • Follow the standard return process
  • Specify your exchange preferences
  • Standard shipping charges apply for the replacement item

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Chic Shoe Specialty Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms or our products:

Chic Shoe Specialty Store
3274 Carolyns Circle
Dallas, TX 75202
United States
Email: [email protected]

Thank you for choosing Chic Shoe Specialty Store. We appreciate the opportunity to bring fashion-forward footwear to your doorstep.